Frequently Asked Questions:

This is a great place to start if you're looking for quick solutions or need more information about specific features.
Written by Hernan Zapata
Updated 4 months ago

Q1: What is Form Connector App?

A1: Form Connector App is a powerful tool designed for Webflow developers, designers, and agencies to seamlessly integrate Webflow forms with various software destinations like Airtable, Salesforce, and more. It simplifies the process of connecting Webflow forms to third-party applications, reducing the need for custom coding and enhancing productivity.


Q2: How do I get started with Form Connector App?

A2: To get started, log into your Webflow account, select the project you want to use with Form Connector App, and set up your forms. Then, launch Form Connector App from the "Apps" menu, authorize it, and follow the first-time user setup guide to configure your software destinations and map your form fields.

Refer to our Getting Started page for detailed articles.


Q3: What software destinations can I integrate with Form Connector App?

A3: Form Connector App supports a variety of software destinations, including Airtable, Salesforce, and more. You can manage and request new integrations through the "Manage Connected Integrations" option.

Check our "Manage Connected Integrations Guide" for more information


Q4: Can I map one Webflow form to multiple software destinations?

A4: Yes, you can map a single Webflow form to multiple software destinations simultaneously. This allows you to streamline data collection and management across different platforms, reducing the need for redundant integrations.

Learn how to Map New Forms and Edit Connected Forms in our detailed guides.


Q5: What happens if a form submission fails?

A5: If a form submission fails to reach its destination, it is still backed up and saved in your Webflow form submissions. You will also receive an email notification if a submission fails, allowing you to address the issue promptly.


Q6: How secure is Form Connector App?

A6: Form Connector App uses secure authentication tokens to connect to third-party software destinations, ensuring your credentials are not stored or accessible. All data transmission is encrypted, and we follow best practices for data security and privacy.

For more details, read our Privacy Policy and Terms of Use.


Q7: How can I provide feedback or request new features?

A7: We value your feedback and encourage you to share your suggestions and feature requests through the "Feedback" button in the home menu of Form Connector App. You can also reach out to our support team via email.


Q8: What are the limitations of my Webflow plan regarding form submissions?

A8: The number of form submissions you can handle through Form Connector App depends on your Webflow plan. Ensure you are aware of the submission limits of your current plan to avoid interruptions in data collection.

Refer to our Webflow Plan Comparison for detailed information.


Q9: How can I manage and update my software destinations?

A9: You can manage and update your software destinations by navigating to the "Manage Connected Integrations" option on the home menu of Form Connector App. Here, you can add new integrations, remove existing ones, and request support for additional software.

Read our Managing Integrations Guide for step-by-step instructions.


Q10: Can I set default values for form fields during mapping?

A10: Yes, when mapping fields between your Webflow form and a software destination, you can set default values for each field. This ensures that even if a user does not fill in a specific field, a predefined value will be submitted.

Check our Field Mapping Guide for more details on setting default values.


We hope this FAQ helps you get the most out of Form Connector App. If you have any other questions, feel free to reach out to our support team. Happy form building!

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